“Communication plays a fundamental role in all facets of business as it does in life. The ability to make a connection, create shared understanding, to engage and excite, and to convert thought into action remains key to organisational success and longevity.”

With more than 20 years’ experience, Eloise Kitson is a well-regarded communication advisor and practitioner who is passionate about demystifying organisational change Eloise is a Co-Founder of O’Connor Kingsford and heads the company’s Change and Communication practice, where she provides her clients with expert, strategic and honest advice.

Her expertise in strategy development and internal communication is particularly significant, and her unassuming nature and quiet confidence have helped her cultivate strong and collaborative relationships with clients and colleagues.

Having spent the last 12 years of her career in consultancies, Eloise has led several large organisational-change projects and developed numerous communication strategies for public and private companies across a broad range of sectors including government, education, finance, insurance and not-for-profit.

While her passion for strategy often sees her leading the planning aspects of large and complex internal change projects, she also has extensive implementation experience.

She often works within client organisations to provide practical hands-on support as well as strategic leadership. This approach helps with knowledge transfer and upskilling, enabling clients to get lasting value from the engagement.

Some of the complex change-based projects Eloise has led include the development and implementation of a plan to support external stakeholders adapt to new financial legislation, the development of a strategy to achieve community-based action on road safety, and the development and implementation of a strategy to support the introduction of a new client-facing IT system.

She is also an experienced writer and began her career as a technical writer for a geological technology company. Since then, Eloise has been responsible for writing annual reports, strategies, user manuals, conference abstracts, technical reports, fact sheets, websites, newsletters, press releases, as well as contributing to company blogs and social media content.

AREAS OF EXPERTISE

• Corporate communication – organisational, change and internal

• Strategy development and implementation 

• Change management

• Issues and reputation management

• Marketing — branding and positioning

INDUSTRY EXPERIENCE

• Education

• Property

• Aged care

• Finance and insurance

• Government

• Not-for-profit

• Mining and resources